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Data flow

Add object panel with a search box, selection box, and choices list, with '+' to add the object

1. Search for a specific object by typing a part of the object name into the search box, such as “awesome”.

2. Select the right object.

3. The chosen object is now selected in the selection box.

4. Click + to add the selected object into the data flow map.

Connecting objects: 1. Start by pressing the object point. 2. Drag the line to the destination object point.

1. Start by pressing the object point.

2. Drag the line to the destination object point.

There are two connection types: Transfer and Access.

Solid arrow representing a transfer connection

Transfer connections are used to represent how data types originating from a data subject are being transferred between the following objects:

  • Customer service
  • Organization
  • System
  • Storage
Dashed arrow representing an access connection

Access connections indicate that a personnel role has access to data types in one of the following objects:

  • System
  • Storage

Every data flow should start from the data subject category, the person whose information is processed.

Data flow starting from a single Customer data subject category object

Usually a data subject’s personal data is processed in a system.

Customer connected to Super System

There is also usually some sort of storage or server where the personal data is being stored.

Customer to Super System to Super System DB

Personal data can also be transferred from one system to another.

Customer to Super System to Super Analytics System

Organization (3rd Party) is an indirect source of the data subject’s information. Data is processed in a system (Super Analytics System).

Customer to 3rd party data source to Super Analytics System

Sometimes it is customer service (Customer Support) that is the source of information. They are collecting the data of the data subject (Customer) and inserting it to system(s).

Customer to Customer Support to Super System

Personnel role (Engagement Team) has access to the personal data of a data subject via a system (Super System).

Customer to Super System with an Engagement Team personnel role accessing via a dashed access connection

Accesses are created when a connection has a transfer method, transferring person and linked data types.

Consider a case when Customer contacts Customer Support and the separate Engagement Team types the data into the Super System. It can be visualized in the data flow map as follows.

1. Double click the connection between Customer Support and Super System.

Data flow map with the connection between Customer Support and Super System highlighted in red

2. Click Edit from the opened modal.

Customer Support – Super System connection modal showing the processed data types table

3. Select the transfer method as the typing transfer method.

4. Select the transferring person as Engagement Team.

5. Choose the relevant data types.

Edit object link form with transfer method 'Typing transfer method (manual)', transferring person 'Engagement Team', and linked data types checked

6. Click Save.

7. Return to the data flow map by closing the modal from the “X”.

Connection modified successfully modal showing the transfer method and transferring person Data flow map showing Customer, Customer Support, and Super System with the transfer method icon on the connection

8. Double click the Super System.

Super System object overview with description, group, server, provider, and other details

9. Navigate into the Access rights tab.

Super System Access rights tab showing the Engagement Team personnel group with linked data types

The Engagement Team has access into the previously selected and linked data types between Customer Support and Super System.

A complete example data flow map with Customer, Customer Data Inc., Super System, Super System DB, Super Analytics System, Customer Support, and Engagement Team connected